The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast selection was outstanding, especially the full English which was cooked to perfection and well worth the £10.” view full review
Spotless Rooms!
“I was impressed by the cleanliness of the room and bathroom, which made my stay feel very comfortable and inviting.” view full review
Charming Atmosphere!
“The polished floor entrance and quality decor of the hotel really enhanced the charm, giving a sophisticated feel throughout my stay.” view full review
Exceptional Assistance!
“The hotel staff went above and beyond to help coordinate a surprise proposal, showcasing their dedication to excellent customer service.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Room features
Heating
Mini-bar
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Neville Street,
Newcastle upon Tyne,
United Kingdom,
NE1 5DF,
Tyne and Wear
Map view
street view
Neville Street,
Newcastle upon Tyne,
United Kingdom,
NE1 5DF,
Tyne and Wear
City landmarks
Bridge
Gateshead Millenium Bridge
2.1
km
Museum
Discovery Museum
640 m
Market
The Quayside
950 m
Gallery
Baltic Centre for Contemporary Art
1.5
km
Bridge
The Tyne Bridge
890 m
Museum
The Great North Museum
1.5
km
Gallery
The Biscuit Factory
1.8
km
Grainger Street Newcastle city centre
Grainger Town
730 m
Stadium
St James' Park
930 m
Mall
Eldon Square
970 m
Monument
Grey's Monument
650 m
Bridge
Swing Bridge
790 m
Museum
Holy Jesus Hospital
730 m
Cinema
Tyneside Cinema
680 m
Square
The Blue Carpet
980 m
Bessie Surtees House 41-44 Sandhill Quayside
Historic England
680 m
Gallery
Laing Art Gallery
1.0
km
Museum
Victoria Tunnel
1.9
km
Nearby
Night club
Newcastle Castle
470 m
Museum
Life Science Centre
440 m
Bridge
High Level Bridge
590 m
Church
Saint Nicholas Cathedral
450 m
Market
Grainger Market
500 m
St Nicholas Square
Newcastle Cathedral
450 m
Church
Cathedral Church of St Mary
260 m
Grey Street
580 m
Church
St John the Baptist Church
120 m
48 Westgate Rd
George Stephenson Monument
130 m
Hadrian's Wall
400 m
St. Andrews Street
The Chinese Arch
500 m
Restaurants
Central Oven & Shaker
80 m
8 Neville Street
The Hudson
100 m
Neville Street
Gunner Tavern
50 m
Gunner House Neville Street
Pinocchio Restaurant
210 m
61 Westgate Road
Insieme Restaurant Newcastle
190 m
Clayton Chambers 59 Westgate Road
Empire Restaurant
120 m
Neville Street
The Town Wall
120 m
Pink Lane
Newcastle Tap
130 m
Baron House 4 Neville Street Baron House
AMT Coffee
90 m
Neville Street
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
clean
modern
slow toaster
served on cold plates
7.4/10
Very good
Rooms
7.9
Location
8.7
Service
7.8
Dining
6.0
Guest reviews
7.4/10
based on 12 reviews
3.5/5
based on 1534 reviews
8.2
8.2/10 based on 6543 reviews
#46 of 89 hotels in Newcastle upon Tyne based on Tripadvisor
John
United Kingdom,
April
2024
8.0/10
The hotel is a mixed bag with comfortable rooms and helpful staff but slightly disappointing dining options. The location is superb for travelers looking to be close to the train station and city center.
Rooms
8.0
The rooms were comfortable and clean, but having to pay extra for cold air conditioning and breakfast felt a bit pricey.
Service
9.0
The staff were really nice and went out of their way to assist with anything we needed, especially Paul at the reception desk.
Location
9.0
The hotel is conveniently located opposite the train station, making it perfect for exploring the area and enjoying nearby bars and restaurants.
Dining
7.0
Although the dining experience was mostly good, the slow toaster and tasteless scrambled eggs were a letdown. Heinz baked beans were a hit though.
Facilities
7.0
The hotel provides basic facilities, nothing extraordinary, but suitable for a comfortable stay.
Henry
United States,
March
2024
8.6/10
The hotel shines with fabulous beds that ensure a good night's sleep and newly renovated rooms that are impressively clean. The modern bathrooms are excellent, but some minor issues may arise with the slow toaster in the dining area. The service is top-notch with lovely receptionists and doormen going above and beyond to assist guests.
Rooms
9.0
My room was newly renovated and very clean with fabulous beds that provided a comfortable rest.
Service
9.0
The lovely receptionist and doorman were incredibly friendly and provided excellent service.
Location
10.0
The hotel's position right in the town center, opposite Newcastle train station, makes it highly convenient for travelers.
Dining
7.0
I found the dining experience to be satisfactory, although the toaster was a bit slow, and the food served on cold plates.
Facilities
8.0
The hotel offers a range of amenities and services to enhance the overall stay.
clean
slow toaster
George
United States,
January
2024
6.6/10
I had a mixed experience at this hotel. The room had great views over the town, but the extra charge for a pillow in a small double bedroom wasn't ideal. The service was a bit lacking, especially the unhelpful manner of the manager at the reception desk. The location directly opposite Newcastle train station was convenient, but the dining options, like tasteless watery scrambled eggs at the Hudson and a slow toaster, left me craving a better meal.
Rooms
7.0
My room offered great views over the town, but I had to pay extra for another pillow in a small double bedroom.
Service
6.0
The porter who assisted us on arrival was helpful, but the manager at the reception desk was not very accommodating in their unhelpful manner.
Location
8.0
The hotel's location directly opposite Newcastle train station was convenient for my travel needs.
Dining
5.0
The dining experience at the Hudson was underwhelming with tasteless watery scrambled eggs and a very slow toaster.
Facilities
7.0
John
United States,
November
2023
7.6/10
The hotel was perfectly situated right across from the train station, making it convenient for transportation. The rooms were well-equipped with heating, a nicely stocked mini bar, and lovely coffee. The service was mixed, with unhelpful comments from some staff but friendly assistance from the porter. The dining included tea but was marred by a slow toaster. The location was brilliant for its proximity to bars and restaurants. The facilities were great overall.
Rooms
9.0
The rooms were equipped with heating, a well-stocked mini bar, and lovely coffee, offering great facilities.
Service
7.0
The service had its ups and downs, with some unhelpful interactions but friendly assistance from the porter at reception desk.
Location
8.0
The hotel's location directly opposite Newcastle train station was brilliant, providing easy access to nearby bars and restaurants.
Dining
6.0
The dining experience included tea but was hindered by a very slow toaster.
Facilities
8.0
The hotel offered great facilities for a comfortable stay.
Clive
United Kingdom,
November
2023
7.0/10
The hotel offers rooms with lovely views over the town and delicious coffee, but lacks air conditioning or any air flow. The staff provides personal service but might be a bit unhelpful at times. The location is superb, right in front of the railway station and close to bars and restaurants. The dining experience could be improved with more flavorful dishes. Overall, a mixed but convenient stay.
Rooms
7.0
I loved the great views over the town and the lovely coffee offered in the rooms, but the lack of air conditioning or any air flow made it a bit uncomfortable.
Service
6.0
The staff provided personal service, although there were moments of unhelpfulness, which could have been better.
Location
9.0
The hotel is perfectly situated right across from the train station, making it very convenient for travelers.
Dining
5.0
The dining experience was average; some dishes like the scrambled eggs were tasteless, with room for improvement in the menu.
Facilities
8.0
The hotel offers essential facilities suitable for a comfortable stay.
William
United Kingdom,
October
2023
6.6/10
The hotel is conveniently located right across from the train station. The rooms offer single beds with a nice selection of coffee, although lacking air conditioning. The service was a mixed experience with a personal touch but unhelpful moments. The dining options, while eclectic, had some disappointing dishes. Overall, a decent stay for the value with some room for improvement.
Rooms
7.0
The rooms are equipped with single beds and a lovely coffee selection, but unfortunately, there is no air conditioning or proper air flow.
Service
6.0
The service had its moments of personal attention, but at times, the staff could have been more helpful.
Location
8.0
The hotel's location directly opposite the train station and near a bus stop is very convenient for travelers.
Dining
5.0
The dining experience offered eclectic British dishes, but some were not up to par, like tasteless scrambled eggs and slow service.
Facilities
7.0
The hotel provides basic facilities for a comfortable stay, though improvements can be made for the dining options.
Christine
United Kingdom,
August
2023
7.4/10
The hotel is conveniently located in the heart of the town with a bus stop just opposite. The rooms are comfortable, but the old and filthy curtains were a drawback. The service was excellent, with a personal touch during check-out. The dining experience was subpar with tasteless watery scrambled eggs. The location gets a high rating for its central position and easy access to various amenities.
Rooms
7.0
The rooms were comfortable, but the old filthy curtains were a letdown.
Service
9.0
The service was excellent with a personal touch during check-out.
Location
8.0
The hotel is conveniently located in the heart of the town with a bus stop just opposite.
Dining
5.0
The dining experience was disappointing with tasteless watery scrambled eggs.
Facilities
8.0
The hotel provides standard facilities for a comfortable stay.
Ray
United Kingdom,
August
2023
7.4/10
The hotel is super conveniently located right in the heart of Newcastle, directly opposite the train station, making it easy to access all the city has to offer. The rooms are tastefully decorated and feature a spacious bathroom, but unfortunately, the lack of air conditioning can make them warm.
Rooms
8.0
The rooms are tastefully decorated with a spacious bathroom, but they can get warm due to the absence of air conditioning.
Service
7.0
The service was a bit mixed - while the doorman was incredibly helpful, some staff members seemed disinterested and unhelpful.
Location
9.0
The location couldn't be better, situated right across the road from the Central Railway Station in the bustling center of Newcastle.
Dining
6.0
The dining experience was average with some items like the watery scrambled eggs being disappointing, but the convenience of the B&B rate including meals is a plus.
Facilities
7.0
The hotel offers basic facilities, but nothing particularly outstanding.
Mike
United States,
July
2023
8.2/10
I had a wonderful stay at the hotel. The newly renovated room was spotless with fresh towels, and the service was top-notch, especially from the manager at the reception desk. The location was unbeatable, right opposite the main train station, making it super convenient for exploring the city. The dining could use some improvement, but overall, it was a fantastic experience.
Rooms
9.0
The room was newly renovated and very clean, with a comfortable double bed.
Service
9.0
The staff, especially the manager, were incredibly friendly and went above and beyond to assist. Even the doorman was exceptionally helpful.
Location
10.0
The hotel's location directly opposite the train station was incredibly convenient, with easy access to the city center and nearby attractions.
Dining
6.0
The dining experience was a bit lackluster, with cold plates and tasteless scrambled eggs, but it was included in the B&B rate.
Facilities
7.0
The hotel offers basic facilities but lacks variety in dining options.
David
United States,
June
2023
7.6/10
I couldn't have asked for a better location, being so close to the train station made everything easy. The room was comfortable with a nicely stocked mini-bar, big shower, and a king-size bed. The service was top-notch overall, with personal touches, but some interactions left a bit to be desired. The dining experience had its ups and downs, but the included items were appreciated. The facilities were convenient and well-kept.
Rooms
8.0
I loved the comfortable room with a king-size bed, good shower, and a very nicely stocked mini-bar.
Service
7.0
The service was generally great, with a personal touch. However, there were a few instances where the attitude wasn't as helpful as I would have liked.
Location
9.0
The hotel's location directly across from the train station was super convenient for my travels. Being in the center of Newcastle was a definite plus.
Dining
6.0
The dining experience had its highs and lows, but the included items like tea were a nice touch. Some dishes were not up to par, however.
Facilities
8.0
The facilities were convenient and well-maintained, offering everything I needed during my stay.
Stephanie
United Kingdom,
April
2023
8.0/10
The hotel is ideally located right across from the train station, making it convenient for travelers. The rooms are spacious and clean, although the option for an additional pillow comes at an extra cost. The service is top-notch, with the porter going above and beyond to assist us during our stay. The dining experience, while included, seems to have room for improvement in terms of variety. Overall, a comfortable stay with excellent service and a prime location.
Rooms
8.0
The rooms are spacious and clean, but getting an extra pillow incurs an additional £40 charge.
Service
9.0
The service is exceptional, with the porter providing excellent assistance throughout our stay.
Location
9.0
The hotel's location directly opposite Newcastle train station is very convenient for travelers.
Dining
7.0
The included dining options are decent but could benefit from more variety.
Facilities
7.0
The hotel offers standard facilities for a comfortable stay.
Andrew
United States,
April
2023
7.8/10
I had a lovely stay at the hotel. The rooms were tastefully decorated and had a spacious bathroom, which I really liked. However, it did get a bit warm due to the lack of air conditioning in the pub where breakfast was served.
Rooms
8.0
The rooms were tastefully decorated with a spacious bathroom.
Service
9.0
The service was outstanding, especially the doorman and the reception desk staff who could not have been more helpful. Paul, the doorman, was exceptionally courteous. However, I did find one staff member to be somewhat unhelpful.
Location
7.0
The hotel is perfectly located right opposite the train station, making it very convenient for travelers. However, there was some noise in the morning due to refurbishment work nearby.
Dining
7.0
I had a satisfying dining experience with the B&B rate, especially enjoying the fried fish. However, some items like the scrambled eggs and baked beans were not up to my taste.
Facilities
The hotel offered all the necessary facilities for a comfortable stay.
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